You are encouraged to renew your passport online through the ‘My Online Passport’ system to avoid queues and crowds at the Immigration Department.
According to Immigration director-general Datuk Seri Mustafar Ali, the service had been available through the department’s official website for the past two years but the facility had been under-utilised.
He said to date only 9,178 passport renewal applications were received through the system on the department’s website at www.imi.gov.my.
“The My Online Passport system is very convenient because applicants do not have to queue at the counter to renew their passports. In fact, they can select the branch where they wish to pick their passport from as well as the mode of payment either via debit or credit card.”
“If an applicant is in Kuala Lumpur but wants to collect the passport at an immigration counter in Johor, this can be done,” he told reporters today.