The woman, who claimed she was robbed by a Uber driver and his accomplice on her way home to Puchong from Mid Valley last Sunday, has suffered a miscarriage.
Sales assistant Wong Mei Yan, 26, who was six-week pregnant said today that she has suffered a miscarriage and would take legal action against the e-hailing services company for emotional distress and loss as a result of the incident.
Wong had booked a ride home through the e-hailing app at around 9:30 pm. She claimed that as the car approached the One Puchong business centre, the passenger seated in front brandished a knife at her and forced her to hand over her valuables. She said she pleaded not to be harmed as she said she was pregnant.
Apparently, after driving for another five kilometres, they dropped her off by the roadside at Koi Kinrara at 10:20 pm. She was later helped by a motorist who took her to the police station.
Police arrested the 22-year-old Uber driver at the Pagoh north-bound rest and service area at 11:00 pm on Wednesday and are still looking for his accomplice.
Meanwhile, the share-ride firm today sought to assure the public that its services were safe and reliable. It also said it had cooperated with the police.
In a statement, Uber said, “This incident is deeply upsetting and we truly regret what Madam Wong has experienced. We facilitate millions of rides in Malaysia every week and even one incident like this is one too many.”.
Uber added that it was continually working to make its offerings safer, more reliable and more affordable.
The Star reported that in response to the alleged robbery by an Uber driver, the Land Public Transport Commission (SPAD) said it will not hesitate to impose punitive measures, including the seizure of vehicles belonging to e-hailing service operators or their drivers found violating the law. It also urged Uber to review the screening of their drivers urgently.